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Case Study Automating Inventory for a Kampala Retailer

See how a local electronics shop in Kampala reduced stockouts by 80% and saved 15 hours a week using our custom inventory automation solution.

Table of Contents

  1. Introduction
  2. The Challenge
  3. The Solution
  4. The Results
  5. Summary & Key Takeaways
  6. Common FAQs

Inventory management is the silent killer of retail profitability. Too much stock ties up cash; too little stock loses sales.

For "Kampala Electronics" (name changed for privacy), a medium-sized retailer on Kampala Road, manual inventory tracking was a nightmare.

Busy Electronics Shop

The Challenge

  • Manual Entry: Staff wrote sales in a notebook and manually updated an Excel sheet at the end of the day.
  • Human Error: Forgotten entries meant the Excel sheet never matched the physical stock.
  • Stockouts: The owner wouldn't know flagship phones were out of stock until a customer asked for one, leading to lost revenue.
  • Time: The owner spent 3 hours every night reconciling the books.

The Solution: Automated Inventory System

Desishub implemented a custom Inventory Pro solution tailored to their workflow.

Key Features:

  1. Barcode Scanning: Sales are recorded instantly by scanning the item. No typing.
  2. Real-Time Sync: The physical store inventory is synced with their simple online catalog.
  3. Low Stock Alerts: When iPhone stock drops below 3 units, the system automatically sends a WhatsApp message to the owner and drafts a procurement email to the supplier.

Barcode Scanning System

The Results (After 3 Months)

  • 80% reduction in stockouts: Popular items are reordered automatically before running out.
  • 15 hours saved per week: No more nightly manual reconciliation.
  • 12% increase in revenue: By always having popular items in stock, they captured sales they used to lose.

Client Quote

"I used to leave the shop at 9 PM tired from counting boxes. Now I leave at 6 PM knowing the system is tracking everything. It's paid for itself ten times over."

Conclusion

You don't need to be a giant supermarket to benefit from automation. Affordable, smart systems can transform your small business.

Summary & Key Takeaways

  • Problem: Manual processes lead to errors and lost time.
  • Solution: Custom automation creates visibility and control.
  • Result: More profit, less stress.

Common FAQs

1. Is custom software expensive? It requires an investment, but as this case study shows, it pays for itself by saving time and recovering lost revenue.

2. Can I use my phone to track inventory? Yes, our systems are mobile-friendly, allowing you to check stock from anywhere.

3. Do I need internet? Our systems track offline and sync when connection is restored.

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